Services for Importers
Submit your work to the most trusted Assay Office in the UK
We provide a range of unique services for importers that will add value to your business by significantly reducing costs, lead times, and workloads. We are the only Assay Office in the world with the systems to seamlessly transfer product between manufacturer and end consumer
Our innovative, award-winning distribution and third-party logistics (3PL) services can eliminate the need for stockholding facilities and double handling. Our cloud-based system ensures that you are kept in control and up to date at all times. We offer software integration for seamless updates to your own ecommerce and stock systems, as well as stock holding, pick and pack, returns, and repairs options.
All of our services are completely customisable to suit your individual needs.
Services for Importers
Hallmarking
As an Assay Office, our primary service is to guarantee the purity of precious metals by assaying and hallmarking articles of gold, silver, platinum and palladium in compliance with National and International regulations. We’ve been hallmarking for more than 550 years, and our clients trust us to produce perfect hallmarks every time. Our…
Distribution
We are committed to developing innovative new services and technologies for the emerging jewellery industry. Our award-winning distribution and third-party logistics service is designed to help our clients streamline logistics and reduce workload. The service is customisable depending on your needs as an importer or a retailer. Full API…
Laser Engraving
Our laser engraving facilities apply logos, sequential numbering, and other complex engraving according to your specifications. We can engrave in a wide range of depths and sizes. Every engraving is cleaned using a proprietry process that ensures all vaporised metals are removed. Artwork and design quotes are available on request. For information…
Laboratory Services
Our laboratory is a UKAS accredited testing laboratory No. 2237 to ISO/IEC17025:2017, for the analysis of platinum, gold, palladium, and silver. We offer a number of laboratory services including: – Testing for compliance with EU Nickel Directive – Precious metal plating testing – Tarnish resistance testing – Toxicity analysis – Sulfur agent…
Consultancy
Our expert staff can help you achieve your business goals through the design and management of tailored solutions to meet your needs. Whether you require assistance meeting international compliance, retail descriptions, chain of custody design, or you want to deliver an innovative new supply chain, we are here to help. Contact us today to set up a…
Virtual Assay Office
In Control, In Touch The Virtual Assay Office is our world-leading web-based order submission and tracking system for your hallmarking requirements. It puts you in control and keeps you up-to-date throughout the hallmarking process. You can be sure your order is being processed, confirm it has passed its assay test(s), see an estimated turnaround…
What our importers say about us
The Edinburgh Assay Office is always helpful, efficient and fast. The quick turnaround times are a huge benefit and I can’t recall a time that anything has been returned to us broken or damaged. After working with them for more than 35 years, we have developed a fantastic working relationship, but all customers, new or old, would be made to feel welcome and looked after thanks to their helpful and friendly staff.
Over the years I have dealt with the Edinburgh Assay Office, I have experienced exceptional service. The staff members are efficient, friendly and always willing to help.
A service that we request regularly is the next day turnaround, which is quick and hassle free. I would not hesitate to recommend this service to other organisations!