Virtual Assay Office

In Control, In Touch

The Virtual Assay Office is our world-leading web-based order submission and tracking system for your hallmarking requirements. It puts you in control and keeps you up-to-date throughout the hallmarking process. You can be sure your order is being processed, confirm it has passed its assay test(s), see an estimated turnaround date and much more. We are the only Assay Office in the UK to provide this end-to-end functionality.

Simple & Secure

It couldn’t be simpler to use. The system runs in your web browser, so there is no software to install. All data is encrypted to the latest industry standards and the system is accessible from anywhere in the world with an internet connection.


If you are interested in registering to use this service please contact us. Web-based registration coming soon.

Are you an existing user? Please login here.

Why our clients choose us again & again

The Edinburgh Assay Office designed and delivered an integrated hallmarking drop shipping service for our UK e-commerce sales which revolutionised the speed and cost of our bespoke jewellery sales. Their systems integrate with our own to provide a seamless and efficient transfer of our consolidated daily website orders. After hallmarking orders are shipped directly to our customers. It just works.

Tony Davis, CEO, Jewlr

Diamond by Appointment and Sharman D Neill have been using the EAO’s services for a number of years. The thing that attracted us was their reputation for care and attention in the testing and hallmarking of jewellery items and we have found this to be true. In addition we commend Edinburgh Assay Office for their prompt, individual service. They have a professional and caring staff who support and endorse the strategic direction of their Assay Master. Their online submission and tracking service is simple, clear and effective to use.

Roger Chamberlain Diamond by Appointment

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