Edinburgh Assay Office

Use our Virtual Assay Office System to send jewellery for hallmarking

Make sending your jewellery for hallmarking quicker and easier by using our Virtual Assay Office System

Our online system for sending your jewellery for hallmarking couldn’t be simpler or easier to use and and it is accessible from any device in any location 24/7

If you are already downloading and printing hallnotes from our website, you have everything you need to start using our Virtual Assay Office online submission and tracking application.

The application is accessed using your web browser, just like any other website so there no need to download or install anything. It’s simple, intuitive to use and it produces all the paper work you need to submit your goods for assay. It will provide you with automated updates on the progress of your work with links to the tracking references for the return carriage of your parcel.

 

 

Submit

Submit jobs online & get estimated completion dates more easily

  • Easy to use, online submission with printable hallnote
  • Advanced scheduling resulting in quicker turnaround times
  • Agents and manufacturers can be given limited access to enable them to submit items directly on your behalf. You see all submissions under your account, while agents only see their own
  • For larger customers custom data import/export options are available direct to the VAO from stock systems

Track

Track your job throughout the hallmarking process

  • Track your goods en route and on return to and from the Assay Office
  • Track your job throughout the entire hallmarking process
  • Access our tracking feature anywhere with an internet connection

Receive

Receive notifications upon completion of your job

  • Automated email notification upon dispatch of your job to multiple recipients
  • Access job history and reprint job details and invoices

Distribute

Sign up for our distribution function and you can set up different return addresses for individual items.

  • Set up a consolidated job to distribute individual items direct to your customers after hallmarking
  • Include retail packaging
  • Track each separate delivery and share mail tracking details

 

 

Find out more here
Sign up today for free!
To register, just email your preferred username and password (all lower case), along with your name and contact number, to admin@edinburghassayoffice.co.uk
Full training and a walk-through the system will be provided as part of your sign up process. Once registered, you will also have full access to our help section that provides full details on how to use the VAO.