Who Are We
For over 560 years, we have committed to protecting consumers, assuring the quality of precious metal products and helping build trust between retailers and consumers.
Edinburgh Assay Office has tested and hallmarked precious metal items since 1457. We are one of four government-authorised assay offices in the UK and are based at Goldsmiths Hall in the City of Edinburgh.
Today, we have built an international reputation for excellence in our field. This is based on the quality of our hallmarks, the quality of our service, the professionalism of our staff and our ability to develop simple solutions to complex problems.
We exist to safeguard consumers and guarantee the precious metal content of every item that carries our iconic Edinburgh Castle Hallmark.
Edinburgh Assay Office is the trading name of The Incorporation of Goldsmiths of the City of Edinburgh.
Our Values at Edinburgh Assay Office
The values of the Edinburgh Assay Office lay the foundation for how employees behave with one another and how we expect our employees to be treated by customers and other third-parties. It provides a common code for how we behave and sets a standard that all employees should understand, work towards and live by.
Respect
Our team are considerate about how we relate to others, valuing self-respect and respect for colleagues and customers.
Trust
Our staff are trusted to do the right thing. We value a sense of individual responsibility.
Common Purpose
Our team have a clear direction, knowing what we are working towards and what we are trying to achieve.
Collective Responsibility
Our team understand how our individual roles connect with the broader company objectives. We are all collectively responsible for delivering the Assay Office aims.
At Edinburgh Assay Office, we are committed to providing a safe and respectful environment for our employees and all individuals we engage with. This includes a mutual zero-tolerance policy for all forms of harassment, including that which may be perpetrated by third parties. To learn more about how we expect our customers and partners to treat our employees, please read our full policy here.
